Jetmire Bilali


After first becoming a qualified nurse, she completed, while working full-time, a Professional Office Worker course, which enabled her to embark on her business career, so she was most recently in charge of a front office. Since February 2018 she has been heading Findea AG Customer Care Centre. Due to her career, Jetmire Bilali has, apart from her knowledge of day-to-day office management, particularly profound insights into human nature and tactfulness in dealing with customers.


Jetmire was raised in Emmen, in the canton of Lucerne. In addition to her interest in sports such as jogging, she likes to spend time with her friends and family members and travel to various countries and cultures. Sidelining as a recognised kinesiologist is also part of her life’s journey. In this area, you can see the profundity of Jetmire’s soul as her caring, humane way and a lot of harmony have a formative influence on her life and that of others.